Respondus LDB | Restoring LDB settings after a shutdown – Support and administration guides

To restore any default settings after a shutdown, we recommend following these steps.

Do not attempt to remove LockDown Browser or use any other restoration method:

Windows

You can restore its settings after shutting down and restarting by adding a "/ restore" to the LockDown Browser shortcut.

Download and install the latest LockDown Browser application for Windows.
Right-click the "LockDown Browser" desktop shortcut in Windows and select "Properties."
On the "Shortcut" tab, locate the "Target:" field. At the end of the target address, add the following:
```
/ restore
```

There is a space before the slash.

Click "Apply" to save the change.
After starting LockDown Browser with the / restore option, a confirmation pop-up should appear stating "Settings restored."

Once the settings have been restored, be sure to remove "/ restore" from the LockDown Browser shortcut.

You can also restore the settings by following these steps:

Start the system from a shutdown (not sleep).
Start LockDown Browser and allow it to navigate to the institution's login page. You do not need to log in.
Once on the login page, close LockDown Browser.
Sign out of the Windows user account (do not use Windows Restart).
Return to the Windows user account.

Mac

Restore the default settings by following these steps:

Start the system from a shutdown (not sleep).
Start LockDown Browser and allow it to navigate to the institution's login page. You do not need to log in.
Once on the login page, close LockDown Browser.

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