The primary purpose of the Respondus Monitor startup sequence is to make sure everything is working properly before the exam begins. Poor Wi-Fi connectivity is often the cause of freezes and video corruption.

Before the exam, we recommend restarting your device and then closing any applications that reopened when you signed in. If possible, establish a wired Ethernet connection; otherwise, try to be as close as possible to the wireless access point or router. We also suggest restarting any router/modem if you are at home.

For Moodle and other LMSs that use automatic startup, we recommend that before an exam begins, you visit the Respondus Monitor preview at https://respondus.com/monitorpreview, where you can also access the Help Center with additional Webcam Check and System Check.